“With its ability to integrate new workflows, the solution’s flexibility is one of the reasons why we have worked for so many years with ITESOFT Innovation, and why our collaboration is destined to continue”
Client
UGPIS Gestion
Sector
Insurance
Partnership Duration
More than 10 years
Context
Project Overview
UGIPS Gestion, subsidiary of the AXA group, has relied on ITESOFT Innovation for over 10 years for capturing incoming documents intelligently and optimising its client management business processes.
The company started by automating its medical expense processing. The following year, they also digitalized their “Beneficiary Designation” management process. Pleased with this success, UGIPS Gestion decided to digitalise all of its incoming correspondence, representing over 1 million documents per year.
Challenges Encountered
Increase Productivity
Meet demanding processing times while improving tracking and reporting
Manage High Volumes
Efficiently handle 200,000 new files annually without impacting operational performance.
Connect Multiple Sites
Leverage a multi-site organization with standardized processes.
What UGIPS Gestion Has to Say About It
