Use Case • Social Benefits
Process social benefits (Personalized Housing Aid, Active Solidarity Income...), and other applications faster by automating the reading and verification of supporting documents. AITECA streamlines the application review process and frees up your staff to focus on supporting citizens.Better service, Less waiting
Increasing application volumes, time-consuming tasks, and accessibility requirements: three challenges facing public services that AITECA helps address.
Growing volumes and diverse document formats increase processing times and reduce user satisfaction
Our Response
Ineligible cases are rejected more quickly so that staff can focus on what matters most
Scanning, verifying, following up, and manual data entry tie up agents with low-value tasks
Our Response
Zero re-entry: agents can focus on supporting citizens
Public services must ensure access to services for all segments of the population and prevent the digital gap
Our response
A multichannel experience accessible to all users
On-Demand Webinar
Data Collection, Compliance, and Fraud Prevention: Finally, 100% Automated and Secure Workflows
From omnichannel document collection to electronic signatures, AITECA orchestrates the seven steps of document processing. Select a step to discover its key features.
Omnichannel Document Capture
Data Extraction
Fraud Detection
Compliance Checks
User Follow-ups
Document Editing
Electronic Signature
Step 1 / 7
Centralize the submission of supporting documents, regardless of the channel (user portal, email, scanned mail, mobile, or API), through a guided, accessible process that ensures documents are ready for use as soon as they are received.
Key Features
Step 2 / 7
All relevant business data is extracted from each document through intelligent AI orchestration, without any manual re-entry, and with a reliability score for each piece of extracted data. You can get started right away, no training required!
Key Features
Step 3 / 7
Verify the authenticity of each supporting document by combining multiple analyses—image, semantic, and digital fingerprint—to generate a confidence score that guides the decision on how to proceed with the case.
Key Features
Step 4 / 7
Automatic verification of admissibility and eligibility of files based on your business rules and regulatory obligations. Includes a complete audit trail.
Key Features
Step 5 / 7
Automatically request missing or non-compliant supporting documents and track each case until all documents have been submitted, without tying up your agents with follow-ups.
Key Features
Step 6 / 7
Automatically generate outgoing documents, certificates, decisions, letters, based on validated data and in accordance with your brand guidelines, across multiple channels.
Key Features
Step 7 / 7
Have users sign the application submission and supporting documents (affidavits, consent forms, etc.) online with legal validity, without requiring them to visit an office in person.
Key Features
AITECA integrates with your existing portals to verify documents as soon as they’re submitted and support your teams throughout the review process.
No need to rebuild everything: AITECA integrates seamlessly with your current portals to provide real-time, 360-degree document verification as soon as files are uploaded.
The AI assistant verifies application eligibility, identifies missing documents, and guides staff toward the next action while respecting your business rules.
Hosting data in France is necessary but not sufficient. AITECA addresses sovereignty through three dimensions—data, organization, and technology—to minimize dependence on third parties and maintain control over document processing.
Secure hosting in France or SecNumCloud (trusted cloud), GDPR compliance, and audit trails.
French software vendor, independent ownership, and critical operations managed internally.
Control of critical components and AI models through an open architecture that avoids vendor lock-in.
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