Use Case • Claims Management · Insurance
Accident reports, repair estimates, invoices, and photos: AITECA analyzes and verifies every document in a claims file within minutes, detects fraud and compliance issues, and helps claims adjusters make confident, accurate decisions. Accelerate and secure claims settlement, reduce operational costs, and improve policyholder satisfaction.
Speeding up claims settlement without compromising fraud detection, compliance, or service quality is a constant challenge. Rising document volumes, increasingly sophisticated fraud, and growing policyholder expectations make maintaining that balance harder than ever.
Collecting repair estimates, invoices, and photos, verifying documents, following up with claimants, and re-entering data into claims management systems slow down claims processing and keep adjusters focused on low-value administrative work.
Our Response
Zero manual data entry: your teams can focus on the claims that require their expertise.
AI-generated repair estimates and invoices, exaggerated or fabricated claims, and the same supporting documents submitted to multiple insurers are making fraud increasingly difficult to detect. Insurance fraud now costs the industry nearly €1 billion a year.
Our Response
Every document is authenticated
before any claim is paid.
When a claim occurs, policyholders expect speed, clarity, and transparency. Repeated requests for missing documents and limited visibility into claim status create frustration, erode trust, and hurt customer retention.
Notre réponse
Transparent claim tracking and
faster payouts for policyholders.
INFOGRAPHIC
The Vigilant CTO's Checklist :
20 Key Questions for Auditing an AI & PII Technology Provider
Free your claims adjusters from repetitive administrative tasks. AITECA orchestrates all six steps of the claims process, from initial claim reporting to final settlement. Select a step to explore its key capabilities and features.
Documents & Evidence Collection
Claims Data Extraction
Fraud 
Compliance Checks
File Completion & Follow-Ups
Claim Approval 
Step 1 / 6
Policyholders are guided through every step of the claims submission process in real time, making it easy to upload accident reports, repair estimates, invoices, and other supporting documents, as well as capture timestamped and geotagged photos of the damage. Every document is verified instantly, and policyholders receive immediate feedback.
Key Features
Step 2 / 6
As soon as documents are received, each one is analyzed. AITECA orchestrates multiple specialized AI models to extract key claim information, including policyholder details, amounts, dates, policy references, repair items, and more, with 99% extraction accuracy.
Key Features
Step 3 / 6
AITECA verifies the authenticity of every document and the legitimacy of every claim by combining multiple layers of analysis, including document content, claim photos, metadata, and shared fraud intelligence, to detect forged or reused repair estimates, invoices, and supporting documents before any claim is paid.
Key Features
Step 4 / 6
Automatically verify that every claim file meets your business requirements before settlement. AITECA checks document eligibility, data consistency, dates, amounts, locations, and file completeness, while maintaining a complete audit trail for every decision.
Key Features
Step 5 / 6
Automatically request missing or non-compliant supporting documents from policyholders and guide every claim file through to completion, without requiring claims adjusters to spend time on manual follow-ups.
Key Features
Step 6 / 6
At this stage, the claim file is complete, verified, and ready for confident final approval and settlement.
Key Features
AITECA combines AI, shared data, and real-time checks to secure every claim file, without requiring changes to your existing portal.
Louna, our AI copilot, automatically verifies document consistency, flags anomalies, and prepares the settlement decision, allowing claims adjusters to focus on supporting policyholders.
The same repair estimate or invoice can be submitted to multiple insurers as part of organized fraud. Only Base M+, AITECA's exclusive shared document fingerprint database, enables insurers to detect cross-carrier fraud while protecting sensitive information.
Already have a policyholder portal? AITECA integrates seamlessly with your existing platform—no redesign required—to add advanced document processing and real-time verification capabilities. The entire experience remains transparent to policyholders, with an interface that stays fully aligned with your brand.
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